Leisure Industry Testimonial
For several years I had a product which I had manufactured in China (this was based upon the advice I received from a Business “Guru” when setting up my business).
Initially everything was fine with this, but over time problems mounted – the quality of the parts I received from China worsened, deliver dates were regularly missed and prices kept increasing. After much soul searching I decided to bring my tools back to the UK and find a moulder over here – this hopefully would eliminate most of the problems I was having.
Finding a supplier
Where to start though ? I googled Plastic Injection Moulders and found pages and pages of companies – good start or so I thought. Starting at the top and working my way down I proceeded to ring these companies – over the first two days of this, I spoke to 27 different Plastic Injection Moulders.
Lack of response
Most of the companies I spoke to were clearly not interested, several took my details and promised someone would get back to me shortly (they didn’t). Some said “This wasn’t the sort of work they did” (despite their websites saying no job too big or small). All in all, a very disappointing couple of days.
Day 3 started off in the same vein – a real lack of interest or enthusiasm from the people I spoke to. I then came across Moldwel – the website stating they were a small, family run business in the Midlands. From the initial phone conversation with Andrew I got a “good feeling” – very positive and clear in what they could do and how the process (to move tools and start production in the UK) would work. We arranged a site visit for a week later where I was to take samples and provide further information, to allow Andrew to offer me a quote.
At the meeting again I was impressed with the enthusiasm of Moldwel – they made me feel welcome and valued. Andrew worked out some prices for me their and then (slightly higher than I was paying from China) but I went away with a positive vibe.
I offered the moulding contract to Moldwel the next day which they duly accepted and then we had to wait another 3 weeks for the tools to arrive from China. Once tools were on site at Moldwel we quickly received samples (much better quality than the parts we were receiving from China) and duly passed them off.
Building a relationship
We have now been working with Moldwel for 9 months – in that time we have developed a string business relationship. I find Moldwel very easy to deal with – they are easy to contact, always available to speak, the mouldings they send me are of excellent quality and we have had no issues what-so-ever since moving the tools to them. I would have no hesitation in recommending Moldwel Products Ltd as a Plastic Injection Moulding Company.